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In- Person Services Throughout Orange County, California 

                            

Finding A Voice Together

BY YOUR SIDE PATIENT ADVOCACY

Has it been difficult to manage your home, family, and work while caring for a loved one?

We all wish we could be in three places at once when life's challenges present themselves. Are you or a loved one not being heard or not receiving the information needed to make an informed decision about your care?

A patient health advocate works for YOU. As a patient health advocate, I hold no allegiance to facilities, hospitals, or insurance companies.

I ensure YOUR VOICE is heard.

Services

The goal is to ensure you have the information and resources you need to make informed decisions to get the care you need and deserve.

                   Physician Visit Advocacy & Personalized Healthcare Support​​​

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  • Pre-Appointment Preparation: Organize questions, concerns, and health priorities before physician visits to ensure important issues are addressed.

  • In-Person Appointment Advocacy: Meet at physician appointments, helping ensure your voice is heard and your concerns are communicated.

  • Healthcare Navigation: Help navigate the complexities of the healthcare system, coordinate care, and understand available healthcare options.

  • Caregiver Support & Education: Provide guidance, education, and advocacy support to family members and caregivers.

  • Lab Results & Medical Information Support: Help patients better understand their lab results, medical terminology, and physician recommendations by breaking down complex medical information into plain language.

  • Healthcare Team Communication: Facilitate communication between you, your physicians, and healthcare providers to promote continuity, safety, and informed care decisions.

  • End-of-Life Care Advocacy: Provide compassionate guidance and advocacy to help ensure care preferences, wishes, and goals are understood and respected.

Independent Patient Health Advocate Catherine Orlando, RN

About Me

I founded By Your Side Patient Advocacy to bring dignity, respect, empowerment, and peace of mind to clients as they try to navigate a complex healthcare system.

Too many times, people get lost in the shuffle or the whole person goes untreated. You are more than just your diagnosis. I assist every individual as if they were my own family.

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As an Independent Patient Health Advocate, I know how important clarification of information is to positive health outcomes.  Having been in the health care field for three decades as a Registered Nurse, I understand the obstacles people face when attempting to get health care needs met. 

I have assisted many individuals over the years  to navigate a sometimes confusing and fast paced environment. Practicing empathy in the work I do as well as in life, is the foundation for everything. 

My experience includes acute care bedside nursing,  developmentally disabled individuals with complex medical needs, skilled nursing, case management, residential care, hospice care, elder care and patients' rights advocacy.

In person or Video nationwide- FREE 30 minute Consultation

At no time do Advocates make decisions or recommendations regarding specific treatment choices, provide clinical opinions, or perform medical care of any type, even if they possess clinical training or credentials.

I subscribe to:

Health Advocates Code Of Conduct

Katy has been a lifeline for us, navigating communication and issues and lifting so much weight off my mental plate. We could not have walked through this journey without her. She was an amazing advocate for my dad and a constant emotional support for me. On my dad's last days, she not only stayed with us all day but also offered to stay overnight in his room when he was nearing the end of his journey. Knowing she was with him gave me peace of mind. She was an invaluable advocate and support and I would highly recommend her.

                                                   Hez A.

Image by Geran de Klerk

 In-person services throughout Orange County, California 

Get in Touch

To protect your privacy, please refrain from sharing any personal, identifying, or sensitive medical information via email.

©2026 by By Your Side Patient Advocacy

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